Curbside Holds Pickup by Appointment

 

Make a Curbside Appointment Using Longwood Public Library’s “My Library” App:

  • Go to “My Account” in the App and select “Holds.” If items are ready for pickup, you will see a green “Curbside Pickup” button. If curbside is available, you will be asked to note your vehicle’s information. Curbside Pickup appointments are available Monday – Friday from 10 am – 8:30 pm, Saturday from 10 am – 4:30 pm, and Sunday from 1:30 pm - 4:30 pm. Equipment & Gadgets cannot be picked up by Curbside Appointment and must be picked up at the Adult Department reference desk.
     
  • Once you click on the green “I’m on my way’ button, you may select your ETA (estimated time of arrival) 90, 60, 30, or 15 minutes. When you arrive, let Circulation staff know by clicking on the green “I’m here!” button. Please don’t hit the “Done - I have my items” button below the chat until your items have been brought out to your vehicle.
     
  • If you have library materials to return (except Equipment & Gadgets) please return them to the book drop.
     
  • Don’t have the “My Library” app? Download the app for Android or Apple devices here.

 


Make a Curbside Appointment by Phone:

  • Place holds in the online library catalog for library materials or call 631-924-6400, chat or email us to have a librarian assist you. Not sure what to read? Fill out this What Should I Read Next? form for suggestions from our librarians.
     
  • When your items are ready, you will be notified depending on your preferred method notification denoted in your library record, either by phone or email. If you are notified by email, you can call Circulation at (631) 924-6400 x221 to make an appointment. Equipment & Gadgets cannot be picked up by Curbside Appointment and must be picked up at the Adult Department reference desk. If you miss our call, call us back at (631) 924-6400 x221. Curbside Pickup appointments are available Monday – Friday from 10 am – 8:30 pm, Saturday from 10 am – 4:30 pm, and Sunday from 1:30 pm - 4:30 pm.
     
  • When you arrive for your scheduled appointment, pull your car along the curb in front of the main entrance next to the Curbside Pickup sign and call (631) 924-6400 x221. If another patron is receiving their items, wait until their pickup is complete before you pull your car up.
     
  • If you have library materials to return (except Equipment & Gadgets) please return them to the book drop.
     
  • If you have any questions about your pickup, please call the library at (631) 924-6400 x221.