Report to the Community and Plan of Service

Annual Message to the Community

2021 was a rollercoaster ride! Throughout this pandemic year, our staff worked hard to make the library as accessible as possible while keeping safety protocols in place. As conditions changed, library employees demonstrated their adaptability by adjusting to new practices and protocols (sometimes on a weekly or even daily basis), changing programs from online to in-person (and sometimes back again), and so much more.

We made significant progress on a number of projects this year. We achieved Sustainable Library Certification, only the sixth public library in the country to receive this recognition! The certification program guided library staff through the process of infusing sustainable decision-making into the library’s policies and services, which benefits our patrons, the library staff and the wider community around us. We also undertook a community survey and created a Board-approved library service plan for the next few years (available on our website). In addition, we began a partnership with the school district that we anticipate will result in getting a library card in the hands of every student in the district. This project was kicked off with digital teacher cards that allow teachers in the district to use and promote the library’s digital resources to their students, including online homework tutoring, downloadable books, and high-quality research materials. We expanded resources on our website, including the Readers Corner, the Children’s Kit Gallery, and separate pages focused on services for children and teens. Finally, we began working on plans to convert our computer lab into the makerLAB, a dedicated space for collaboration and learning, which will be stocked with 3D printers, a banner printer, sewing machines, Cricuts and much more.

A Few Statistics from 2021

  • Despite the ongoing pandemic, more than 400,000 physical items were checked out or renewed, an increase of 52% over the previous year. More than 146,000 eBooks, movies, music and audiobooks were streamed or downloaded.
  • Librarians answered almost 45,000 reference questions, in person, over the phone, via email or through chat.
  • Computers were used more than 19,500 times, and the library’s wireless network was accessed almost 65,000 times.
  • Library staff planned and produced 1,313 in-person or virtual programs
    with 37,723 attendees or viewers!

     

What are we planning for the coming year?

  • Launching a mobile app that will provide our patrons with quick and easy access to library services
  • Opening the makerLAB for programs and drop-in use
  • Introducing a new collection of Citizen Science Kits for patrons of all ages
  • Expanding our local history programs and services

Long Range Plan of Service

This  plan of service for 2022-2025 was approved by the Board of Trustees in December 2021.